Authorised registration centre for British Council & IDP Australia

Refund.Cancellation.Transfer.Postponement Policy

British Council India IELTS Refund and Transfer Policy

Candidates who request a postponement or cancellation of their test within 5 weeks of the test date will be charged the full fee unless they are able to provide appropriate medical evidence to support their request. Medical evidence must be provided no later than 5 days after the test date.

If the candidate requests for a postponement or cancellation because of bereavement of a close family member or hardship/trauma victim of crime, victim of a traffic accident, exemptions can be made provided valid evidence is presented.Download the form and attach the appropriate documentation and/or evidence no later than 5 working days after the test date. Acceptable documents may include a medical certificate from a qualified medical practitioner, a death certificate, or a police report. The Administrator will advise the candidate within one week of lodging the application whether or not their request has been approved.

Candidates who request for a cancellation of their registration more than 5 weeks prior to the test date will receive a refund of Rs.5,400/- (75% of the test fee). Download the form and send it to us via email, fax or post. If the application is approved, the centre will refund the amount by demand draft or cheque to the communication address provided on the application form.

Candidates have the option to transfer to another test date, by paying Rs.1,900/- towards transfer fee 5 weeks prior to the exam. Download the form and send it to us via email, fax or post. Candidates must select a new preferred test date that will be confirmed by the Administrator. Once the transfer application has been approved for the selected test date, the candidate will be granted a transfer. Please note that you will be allowed a transfer only once.

IELTS refund and transfer Policy form by British Council.

IDP Australia IELTS Refund and Transfer Policy and form can be downloaded from here.