What can I do if I am not happy with my results?

In case you have taken the test with British Council.

You can request an Enquiry on Result (EoR) if you feel that your test results do not reflect your performance in the test. This means that your test scripts/tapes will be sent to Cambridge to be re-marked by Senior Examiners.

This request is made after the test results have been released and is designed to ensure candidate performance has been accurately assessed. Please read these terms and conditions carefully :

• The fee for this service is INR 5200 and it is the same whether you ask for one part of the test to be re-marked, or all parts of the test.
• An EoR can only be made within six weeks of the test date. Candidates should make sure that the following complete set of application documents arrives at the Examinations Unit of the British Council before the deadline:
  
  EoR Application Form (Please download the form here)
  
  Complete address details, postal code and telephone numbers
  Original Test Report Form (TRF)
• If your scores change after the EoR then:
  A new TRF will be issued to the candidate.
  A full refund will be made to the candidate within a month of the new TRF being issued.
• If the scores do not change after the EOR then the original TRF will be returned to the candidate.
• There is no appeal after this re-mark. The decision is final. During the period of remarking, the test results are frozen, and cannot be used to apply for a university or to be sent to an immigration office. Any extra TRF application lodged during this period will be regarded as invalid.
• This procedure takes six to eight weeks to be completed.

In case you have taken the test with IDP Australia.

Candidates may apply for a re-mark (Enquiry on Results). Please download the form here. This must be done within six weeks of the test date. The candidate may choose which modules are to be re-marked. There is a fee of Rs. 5,550/- (Rupees Five Thousand Five Hundred and Fifty Only) for this service. The fee must be paid by Demand Draft drawn in favour of "IDP EDUCATION INDIA PRIVATE LIMITED", payable at New Delhi. The fee will be refunded if the result is changed. A re-mark can take six to eight weeks to be processed.

In order for a re-mark (Enquiry on Results) to be processed, the candidate must return their original TRF along with a re-mark (Enquiry on Results) form which is available in "Downloads" section on this website. Once the re-mark (Enquiry on Results) has been re-marked, the result is final and no other re-mark (Enquiry on Result) for the same test/s is permitted.